Terms of Service

Welcome to Pets Hub! These Terms of Service outline the rules and regulations for using our website and services. By accessing or making a purchase from Pets Hub (referred to as “we”, “us”, or “our”), you agree to comply with and be bound by the following terms.

1. General Terms

  • By using our website, you agree that you are at least 18 years old or have parental/guardian consent to use this site.
  • We reserve the right to update, modify, or change these Terms of Service at any time. Updates will be posted with the effective date.
  • Continued use of our services after updates constitutes acceptance of the revised terms.

2. Products and Pricing 🐾

  • All product descriptions and pricing are accurate to the best of our ability.
  • We reserve the right to modify product details, prices, and availability without prior notice.
  • Promotional discounts and offers are subject to specific terms, expiration dates, and availability.

3. Orders and Payments 💳

  • Order Confirmation: After placing an order, you will receive an email confirming your purchase.
  • Payment: Payment links will be sent to your email, and orders must be paid securely via our accepted payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express)
    • PayPal, Apple Pay, Google Pay
    • Klarna/Afterpay (where available)
  • Cancellations: Orders can only be canceled before they are processed. Once shipped, cancellations are not permitted.

4. Shipping and Delivery 🚚

  • Delivery times and costs are outlined on our Delivery page.
  • We are not responsible for delays caused by courier services, weather, or customs clearance.
  • Tracking information will be provided for all shipped orders.

5. Returns and Exchanges 🔄

  • We accept returns and exchanges within 14 days of receiving your order.
  • Items must be:
    • Unused, unwashed, and in original packaging.
    • Accompanied by proof of purchase.
  • Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
  • Visit our Returns Policy page for detailed instructions.

6. User Conduct 🚫

By using our website, you agree not to:

  • Use the site for illegal or unauthorized purposes.
  • Violate any local, state, or international laws.
  • Interfere with or disrupt website functionality.
  • Attempt to steal, harm, or exploit our content, data, or intellectual property.

7. Intellectual Property 🛡️

  • All content on Pets Hub (text, images, logos, product designs, etc.) is the property of Pets Hub and protected under copyright and trademark laws.
  • You may not reproduce, distribute, or use our content without explicit written permission.

8. Limitation of Liability ⚠️

  • Pets Hub is not liable for any damages, loss, or injury arising from the use of our products or services.
  • We make no guarantees regarding the uninterrupted or error-free performance of our website.

9. Third-Party Links 🌐

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

10. Contact Us 📧

If you have any questions about these Terms of Service, please contact us:

📧 [email protected]
📞 +1 (307) 443 6545

 

Thank you for choosing Pets Hub!
We’re excited to provide your furry friends with the best clothing and accessories. 🐾